Your password security 

When you set up an initial account you will be provided with a basic password which will then need to be changed by yourself for password security. To help enable the highest security for your account, any new password you create with us has to be at least 7 characters and contain a mix of letters and numbers. However, we recommend that you set a password of at least 10 characters including capital letters, lowercase letters, numbers and symbols. Please keep this password in a safe location.

Your duty to keep your sign in details safe

To access your stored data on our sites, you’ll need to sign in with your username and password. It’s your responsibility to keep these details secret and to ensure you don’t let anyone else use your account. If you have any concerns about your sign in details or think they’ve been misused, please contact us straight away and we can put your account on hold immediately.